OVER THE SEA, LDA. (hereinafter referred to as OVER THE SEA), is a commercial company with headquarters at Avenida do Atlântico, 16, 14.08, 1990-019 Lisbon, holder of NIPC 518315282, whose social object is (i) Consultancy for international and national mobility management, human resources in Portugal and abroad, administrative services, management of immigration solutions; (ii) management of housing solutions; (iii) training and management and Implementation of relocation solutions; (iv) provision of all services related to the relocation of individuals and companies, within the scope of
planning, control, coordination and direction of the operations necessary to carry out the formalities and procedures required for the shipment, reception, logistics, and storage of assets; (v) national and international movings of various assets, works of art, exhibitions, offices, assistance to clients in moving operations and provision of complementary services; (vi) Provision of business and management consulting services to individuals and legal entities, excluding legal advice. Management of property on behalf of others, short, medium and long-term leases; (vii) Exploration of real estate, other people and furnished accommodation for tourists; (viii) Management of moving and transport solutions by road, logistics and storage, being the owner of the domain https://otsrelocation.com, where your WEBSITE is hosted.
A OVER THE SEA IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CLIENTS AND USERS OF THE WEBSITE, WHICH IS WHY IT HAS PREPARED AND ADOPTED THIS POLICY AND THE PRACTICES DESCRIBED HERE. THIS PRIVACY AND COOKIE POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED, SO WE RECOMMEND THAT YOU READ IT TO KNOW THE CONDITIONS UNDER WHICH YOUR PERSONAL DATA IS COLLECTED AND USED.
- WHAT IS THIS POLICY ABOUT?
- This Privacy Policy explains how we collect and process the personal data that is necessary for the provision of services that are available through the WEBSITE.
- Examples of these services are sending Newsletters, request quotes, contact us and follow us on social media.
- The objective is for these services to be provided in an expeditious and undisturbed manner, describing the practices adopted for this purpose.
- WHAT IS PERSONAL DATA?
- Personal data is all information relating to a person and that identifies that same person, or makes them identifiable, regardless of the nature and support of the information and including the person's sound and image.
- Examples of personal data that we collect are: name, telephone number, email, address.
- Identifiable means a person who can be identified, directly or indirectly, namely by reference to an identification number or other specific elements of their physical, physiological, psychological, economic, cultural or social identity.
- HOW DO WE USE YOUR PERSONAL DATA?
- A OVER THE SEA you will use the personal data you provide to us for the following purposes:
- To analyse and resply to your messages, customer support, and requests for information;
- To send newsletters or other publications that you have requested and/or that may be of interest to you;
- For operations and management of the WEBSITE;
- To keep a record of your details and contact details.
- For business purposes, such as data analysis, audits;
- For fraud prevention and information systems security.
- For the adaptation, improvement and modification of services, namely, by identifying usage trends, or, to determine the effectiveness of promotional campaigns.
- For the expansion of the commercial activities of OVER THE SEA;
- Billing and administrative management.
- These personal data processing operations are an essential tool for your satisfaction and for the activity of OVER THE SEA and are carried out in accordance with applicable legislation and in accordance with best practices.
- Your personal data will not be reused for other purposes that are not previously identified or that are not related to those purposes for which they were initially collected.
- WHAT ARE THE GROUNDS FOR PROCESSING THE PERSONAL DATA WE COLLECT?
- The personal data that OVER THE SEA Treats have specific grounds, depending on the purposes for which they are intended.
- In the following list you can see what are the grounds depending on the purposes identified above, considering their purpose and basis:
- To review and respond to your messages, customer support, and information requests — Consent for that specific purpose;
- To send newsletters or other publications that you have requested and/or that may be of interest to you — Consent for that specific purpose;
- For WEBSITE operations and management — Consent for this specific purpose (cookies); Legitimate interests pursued by OVER THE SEA;
- To keep a record of your details and contact details — Consent for that specific purpose (cookies); Consent for this specific purpose;
- For business purposes, such as data analysis, audits — Consent for this specific purpose (cookies); Legitimate interests pursued by OVER THE SEA;
- For fraud prevention and information systems security — Legitimate interests pursued by OVER THE SEA;
- For the adaptation, improvement and modification of services, namely by identifying usage trends, or, to determine the effectiveness of promotional campaigns — Consent for this specific purpose (cookies); Legitimate interests pursued by OVER THE SEA;
- For the expansion of the commercial activities of OVER THE SEA — Legitimate interests pursued by OVER THE SEA;
- Billing and administrative management — Legitimate interests pursued by OVER THE SEA.
- WHAT PERSONAL DATA DO WE COLLECT?
- The personal data that OVER THE SEA collection and treatment are only those necessary and appropriate for the purposes indicated above.
- A OVER THE SEA will collect and process the following personal data, considering their purpose and data:
- To review and respond to your messages, customer support, and information requests — Name, telephone number and email;
- To send Newsletters or other publications that you have requested and/or that may be of interest to you — Email;
- For WEBSITE operations and management — Data Cookies; e-mail;
- To keep a record of your details and contact details — Name, telephone number and email;
- For business purposes, such as data analysis, audits — Cookie data;
- For fraud prevention and information systems security — IP address; Cookie data;
- For the adaptation, improvement and modification of services, namely, by identifying usage trends, or, to determine the effectiveness of promotional campaigns — Cookie data.
- For the expansion of the commercial activities of OVER THE SEA — Data, Cookies and e-mail;
- Billing and administrative management — Name and Surname, email, telephone number, address, city, zip code, country and NIF, and bank details.
- HOW DO WE COLLECT YOUR PERSONAL DATA?
- We will collect your personal data through the forms on the WEBSITE, but also through the WEBSITE and the communication it makes with your equipment and e-mail messages that you send us.
- Your personal data is collected through your equipment as follows:
- By submitting a contact request and/or information
- When subscribing to the newsletter;
- Through your browser;
- Through cookies;
- Through pixel tags and other similar technologies;
- IP address.
- A OVER THE SEA assumes the commitment to treat your data in accordance with the law and in a legitimate manner.
- A OVER THE SEA you will not sell, rent or share your personal data with third parties, except in the cases clearly identified in this Privacy Policy.
- The services of OVER THE SEA they are not directed at minors and the personal data of minors is not intentionally processed.
- WHAT ARE COOKIES?
- Cookies are small information files that help identify your browser and that can store information, such as user settings and preferences.
- A OVER THE SEA will store cookies on your device to personalize and facilitate browsing as much as possible, but also for troubleshooting, statistics, quality assurance, and to monitor system security.
- With the exception of cookies specifically necessary for the performance of the website, the storage of other cookies will always depend on the User's acceptance and consent, and this consent may be withdrawn at any time through specific browser tools.
- To learn more about the cookies we use, you should consult our Cookie Policy.
- WHAT ARE PIXEL TAGS AND OTHER SIMILAR TECHNOLOGIES?
- Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some services to, for example, track the actions of users of the services (including email recipients), measure the success of our marketing campaigns, and compile statistics about the use of the Services and response rates.
- To learn more about the pixel tags and other similar technologies that we use, you should consult our Cookie Policy.
- HOW DO WE PROTECT YOUR PERSONAL DATA?
- Your personal data is kept secure through the adoption of various technical and organizational security measures that guarantee that only Employees and the processes that must access them have access to personal data, according to rules created for this purpose.
- To protect your personal data, we only use data center providers that offer us adequate and documented security measures, namely, guarantees that your personal data is stored on servers that are kept in controlled environments with limited access.
- In the same way, when you browse the WEBSITE, we protect your data with encryption, such as Transport Layer Security (TLS is a security protocol that protects telecommunications via the internet).
- Although we take the precautions and precautions that we deem appropriate to protect the personal data you provide and collect, you must be aware that no security system is impenetrable.
- Personal data is stored on secure servers with Webflow Inc., located at 398 11th Street, San Francisco, CA 94103, which provides us with adequate security guarantees to protect personal data against dissemination, loss, misuse, alteration, unauthorized processing or access, as well as against any other form of unlawful processing.
- HOW LONG DO WE KEEP YOUR PERSONAL DATA?
- Your personal data will be kept for as long as necessary for the purposes for which they are intended, as listed in this Privacy and Cookie Policy. Thus, considering its purpose and period:
- To review and respond to your messages, customer support, and information requests — 2 years;
- To send newsletters or other publications that you have requested and/or that may be of interest to you — 2 years;
- For WEBSITE operations and management — 2 years;
- To keep a record of your details and contact details — 3 years after the last contact;
- For business purposes, such as data analysis, audits — 2 years;
- For fraud prevention and information systems security — 2 years;
- For the adaptation, improvement and modification of services, namely, by identifying usage trends, or, to determine the effectiveness of promotional campaigns — 2 years;
- For the expansion of OVER THE SEA's commercial activities — 2 years;
- Billing and administrative management — 4 years.
- If any specific or mandatory period results from the law, the data retention period will be that. In all other cases, personal data will be kept for the maximum period of time indicated above, periods that OVER THE SEA understands to be sufficient to fulfil the purposes.
- At the end of the storage period, all personal data collected will be deleted.
- HOW YOU CAN EXERCISE YOUR RIGHTS:
- Before we explain how you can exercise your rights, you should know what they are. Thus, the legislation gives you the right to ask us to exercise the following rights:
- Access: right to obtain confirmation that the personal data concerning you are being processed or not and, if that is the case, the right to access your personal data;
- Rectification: the right to obtain the rectification of inaccurate personal data concerning you and to have your incomplete personal data completed;
- Deletion: the right to obtain the deletion of your personal data when one of the reasons listed in the legislation applies;
- Limitation of treatment: the right to obtain the limitation of treatment if one of the situations listed in the legislation applies;
- Opposition: the right to object at any time to the processing of personal data concerning you;
- Portability: the right to receive personal data concerning you in a structured, commonly used and machine-readable format.
- You also have the right to file a complaint with the competent supervisory authority (in Portugal, the National Data Protection Commission at www.cnpd.pt).
- For the purpose of exercising the above-mentioned rights, you should contact OVER THE SEA using the appropriate contact form overthesea@otsrelocation.com
- If you ask us to delete some of your personal data or its entirety, some of the services requested may not be provided to you and OVER THE SEA will keep the personal data necessary for the fulfilment of the legal obligations to which it is linked.
- WHEN DO WE COMMUNICATE DATA TO THIRD PARTIES?
- OVER THE SEA may resource to third parties to provide certain services, such as maintenance, technical support, marketing, billing or payment management, who may have access to some of the personal data, namely, the data necessary for the contracted purposes.
- OVER THE SEA ensures that the entities that have access to the data are credible and offer high guarantees of protection, and data is never transmitted to them other than what is necessary for the provision of the contracted service, however, remaining OVER THE SEA as responsible for the personal data provided.
- OVER THE SEA you may also communicate your data to companies in your business group with whom OVER THE SEA have commercial partnerships to create and offer benefits, or other partners outside your business group. However, we will only share this with your prior authorization.
- OVER THE SEA you may also transmit data to third parties in the context of investigations, inquiries and judicial and/or administrative proceedings or of a similar nature, provided that it is duly ordered to do so by a court order in this regard.
- THIRD-PARTY WEBSITES:
- The WEBSITE may contain links to other websites which may collect and process your personal data, and this treatment is the sole responsibility of the owners of those websites, and OVER THE SEA is not responsible for their policies and/or practices.
- Examples of these third parties are LinkedIn, Facebook or Google through the buttons that are present on the WEBSITE.
- DATA TRANSFERS OUTSIDE THE EUROPEAN UNION:
- If data transfers may occur to third countries that do not belong to the European Union, OVER THE SEA will comply with legal rules, namely with regard to the suitability of the destination country regarding the protection of personal data and the requirements, which are applicable to these transfers, and personal data will not be transferred to jurisdictions that do not offer security and protection guarantees.
- UNDERAGE PEOPLE:
- The WEBSITE is not aimed at children under 16 years of age, so we request that these minors do not provide us with personal data through the WEBSITE, application, social networks and social media or emails.
- SENSITIVE PERSONAL DATA:
- Please do not send us or disclose any sensitive personal data, that is, information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health data, or data relating to a natural person's sexual life or sexual orientation.
- If you still send us or make known these categories of personal data, they will be immediately deleted.
- CHANGES TO THE PRIVACY POLICY:
- OVER THE SEA reserves the right to readjust or change this Privacy and Cookie Policy at any time, and these changes are publicized.
- OUR CONTACT DETAILS:
- If you have any questions or concerns related to this Privacy and Cookie Policy, please contact us in writing by e-mail overthesea@otsrelocation.com
- LATEST VERSION:
- November 14th, 2024. Lisbon, Portugal.
